Mercure Hadleys Hobart Hotel - Previously Grand Mercure

"North Melbourne's first home game in Hobart!"

14th April 2012

Great hotel in a handy position. Brekky a bit over priced. We had a large room and big bathroom. Our friends who booked at the same time and paid the same, had a room half the size of ours and a small ensuite. Not sure how that happened....lucky us I guess.

"Good hotel"

26th March 2012, Brisbane, Australia

The room was very spacious and the bed was very comfortable. Overall, the hotel looks a bit tired, but it is clean and in an excellent location, and the dollar value was very good.

Management responseDear Guest,Thank you for staying with us at Grand Mercure Hadleys Hotel,We are currently in the process of undergoing soft refurbishments with more to come.We look forward to welcoming you back soon.Kind regards,Duncan MarsExecutive Assistant Manager.
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"Historic gem"

5th March 2012, Angie255060, Sydney, Australia

Take a step back in time - this hotel is just beautiful and has managed to match history with modern ammenities - although digital TV would be good!We stayed in an executive room which was really spacious and comfortable. As a hotel in the heart of the CBD it's always going to be difficult to have a noise-free night's sleep, although we weren't troubled too much by noise...we weren't there on a Saturday night, so maybe that might be a challenge! Had a fabulous stay, the staff were fantastic and very obliging. Our luggage had been sent to Melbourne instead of Hobart, but it was no effort for staff to bring it to our room just after midnight when it arrived, checking before they did so that it was convenient to deliver it. Breakfast was delicious and always fresh. Would definitely recommend this hotel!

Management responseDear Guest,Thank you for your feedback,We appreciate receiving good comments, i will pass this onto my team.We look forward to welcoming you back in the near future.Kind regards,Duncan Mars,Executive Assistant Manager.
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"Rooms too hot"

29th February 2012, Melbourne, Australia

The hotel has had a good reputation over time but is looking and feels drab. In addition it was a hot weekend but the air conditioning in the room was less than adequate providing very little relief. Tip - fix air conditioning.

"Hadley's Hobart"

27th January 2012, albarbhall, ballarat

This hotel has dropped its standards during the past 12 months. We have stayed here previously and all was much better. Everything should be refurbished. Analogue tv's, aircon.didn't work, service at bar was nearly non existent.

"Disappointed and very outdated"

8th January 2012, Sydney, Australia

We stayed over the Christmas and New Year break and choose the hotel primarily due to the location. For a “Grand Mercure” I expected good service and quality. Unfortunately this hotel did not deliver. The executive room was disappointing and outdated. The linen was threadbare, very old tv unit, no internet reception, expensive parking, understaffed and credit card surcharge on all credit cards. For the price paid, it was not worth it. Will not stay at this hotel again or recommend it to anyone. Very disappointed!

Management responseDear Guest,My apologies that we did not meet your expectations,I have passed your concern regarding the surcharge on.We are currently in the process of resolving the other issues throughout the hotelI appreciate your feedback and will pass this onto my team.Kind regards,Duncan Mars,General Manager
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"Hadley's"

8th October 2011, Geelong, Australia

This is our second stay at Hadley's and as per the first visit, the service, room standard and restaurant were excellent.Staff were very friendly. The room was clean and the bed was very comfortable.Hadley location is ideal because it is close to all Hobart attractions

Management responseDear Guest,Thank you for your feedback we look forward to seeing you again shortly.Kind regardsDuncan MarsActing General Manager
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"Great Stay"

9th August 2011, Melbourne, Australia

I stayed at the Apartments, they are really great and Functional, much better than a Hotel room as there is Kitchenette, Lounge, Writing Desk & Dining area as well as well appointed bedroom and bathroom/laundry. the other benefits to the hotel is undercover secure parking onsite rather than parking on the street and feeding parking meters, complimentary internetand as I had prepaid my stay I was able to leave the keycards to the table and close the door behind me without having to go through the hassle of checking out.. highly recomment for Business Travel in Hobart

Management responseDear Guest, Thank you for choosing to stay at the Grand Mercure Hadleys Apartments,We are delighted you had an enjoyable stay with us, we look forward to welcoming you back in the near future.Kind regardsDuncan MarsExecutive Assistant Manager
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"Second Stay at Hadleys Hobart"

5th August 2011, Dwellingup

This was my second stay at Hadleys and just as the first time was thoroughly impressed. Extra friendly staff and most helpful. Location is great, only a short walk to the main areas of the city. Will be staying there again when next in Hobart

Management responseDear Guest,Once again thank you very much for your kind feedback and I have shared this with my team.We look forward to welcoming you back in the very near future.Kind regards,Duncan MarsExecutive Assistant Manager.
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"WORK AND PLEASURE"

22nd July 2011, LeoSydneyAustralia, Sydney Australia

I travelled for work during the week and stayed in a standard room at the back of the hotel for 4 nights - excellent very comfortable, breakfast great and easy when getting away early. My husband joined me for the weekend and we upgraded to a one bedroom suite (honeymoon suite) This was also excellent, the decor and furniture represented the period of the hotel. Great location to walk out for dinner to a variety of restaurants, both for work and pleasure. Only problem honeymoon suite a little noisy Saturday night as it is in the front of the hotel with a late night bar a few doors up. Overall enjoyed the stay and would recommend.

"Hadley"

8th July 2011, Albury

Great location & a lot of old world charm.Rooms small but comfortable. Staff were polite & helpful but unfortunately let down by some management issues.Better places for breakfast down on the wharf.

Management responseDear Guest,Thank you for your review regarding your recent stay at Grand Mercure Hadleys Hotel, I am pleased you had an enjoyable stay. I would be interested in further feedback regarding management issues, and please could you contact me directly at the hotel as I would be extremely interested to get further feedback.Kind regardsDuncan MarsExecutive Assistant Manager
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